France Japon Eco :
This article was written for the magazine « France
Japon Eco », autumn 2001. Interview written by journalist Cécile
Bagot. Translated from original French language.
Small Gifts Keep Business Running
What is a more convincing way to sell a product than by offering
a gift with it ? The French company Soie Coquine, specializes in promotional
gifts and uses a lot of imagination to give a product the added incentive that
will trigger an impulse purchase.
Interview :
France Japon Eco :
"Soie Coquine" (“teasing
silk” in English), a rather
curious name for a company specializing in promotional gifts. Where does it come
from ?
Karl Strepkoff (President of Soie Coquine) :
In the beginning,
Soie Coquine had its headquarters in France and we specialized in the creation
of luxurious promotional items made with silk imported from Thailand. Since that
period, we have kept our name and a prestigious clientele in the luxury and cosmetic
field (Givenchy, Dior, Nina Ricci, Lancôme, Estée Lauder,
etc.).
When I decided to come to Japan, our activities naturally evolved toward
promotional items in general and therefore our target became wider. Currently,
we are conceiving gifts for the mail order business and the food and drink
industry. However, we still create pouches and handbags for our old clients.
FJE :
Why does this evolution seem so obvious for you ?
Is Japan a fertile ground for a promotional gifts creator ?
KS :
It was a natural evolution for our company from my
personal point of view. The promotional sector as a whole is more stimulating
since promotional gift creation provides more room for imagination and evolves
rapidly. From the professional point of view, the Japanese market size is much
bigger than what we are used in France.
Take Coca-Cola for example. This company
organizes 60 to 80 local promotional campaigns every year in Japan during which
from 100,000 to 500,000 goods are distributed within a 2-month period. When it
comes to its national campaigns, up to 35,000,000 items are given away. This
is huge !
FJE :
How do you explain this infatuation ?
KS :
The mass market is completely saturated in Japan. There is such strong competition
between the brands which all want to conquer new customers that they will go
to any means in order to capture the consumer’s attention. With promotional
gifts, success is guaranteed. Hang a funny gadget on the neck of a bottle and
your sales will increase by 30% to 40%.
FJE :
The competition should therefore be tough with Japanese manufacturers of these
types of items. How do you succeed in convincing your customers to work with
you ?
KS :
Although promotional gifts are indeed everywhere in Japan, the goods offered
often lack originality. Within Soie Coquine, we work to conceive only innovative
and unique gadgets even though it is sometimes difficult to convince Japanese
marketing directors to try something new. A lot of them prefer to choose standard
products that have already proven their efficiency and also prefer dealing with
Japanese makers with whom they have a long business relationship.
Consequently, our customers are mostly foreign companies : French companies of
course (Pernod Ricard, Hachette Fujingaho, Maxxium, etc.), European companies
(Nestlé for example), but also some big American names like Avon, Coca-Cola
and Disney Store.
FJE :
According to your opinion, what is a good promotional gift ?
KS :
Everything depends on the customer’s objective. The rules of the game are
simple. The price should not go over 100 yens and the product should respect
the customer’s strategy, purchasing impulse, image research, long presence
in the eyes of the consumer, etc. Then, it is up to the imagination. Products
should be handy, funny, and original. A cushion that one can transform into a
blanket, a handy and compact shopping trolley bag, a large bag that one can pack
into its handle made with soft plastic or into a very flat soft case, a poncho
that protects against the rain and folds into a hard plastic shell and that one
can hang on his belt, a bottle-opener having the shape of an animal, etc.
A single basic idea can give birth to several products, like this maraca having
the shape of Mickey Mouse in order to decorate a pastel ball pen or having the
shape of flowers and put around a bracelet that has fluorescent colors to target
young Japanese ladies shopping in the Shibuya district, or having the shape of
a soccer ball for soccer fans.
FJE :
It never ends ! What will be the next step in the evolution of Soie Coquine ?
KS :
We are going into a new dimension, literally ! Our next promotional tool will
be a blimp equipped with video cameras to allow the shooting of soccer games
from the sky. The end result will be original shooting angles and images that
will take your breath away.
This will be on everyone’s TV screens during the 2002 Worldcup soccer event
if current negociations go as planned. This should really bring new wings to
Soie Coquine, don’t you think ?
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